Using the visit filters to Hide or show specific visits.
You can customise your Discover page to show the type of visits you'd like to see and hide the ones you don't.
Date:
You select a range of dates in the future and see what visits we have. This is useful if you know you're travelling and would like to see visits when you're in that area.
Brands:
If there are any clients or brands that you no longer wish to see visits for, search for the client or brand name and selecting this will hide those visits from your Discover page.
Visits:
Use the visits filter to select different visit types, for example, if you only want to see certain types of visits like 'telephone assessments' and this will only show visits of that type.
Related Articles
Adding new locations and filtering visits
Adding a new location to your profile By default, your 'Home' Location is based on your address, and you can see all the eligible visits available to you. You can see up to 50 visits at a time. (Your status will still influence the visits you see). ...
Booking visits with HGEM
HOW DO I BOOK A VISIT? To book a visit login to your account and navigate to the 'Discover' page. Your home location is set as the default location, but the app works by showing you all the visits that are near to your physical location. So if you're ...
What factors affect how visits are visible on your profile
Our system has a few different 'rules' that affect how you'll see visits on your profile. These can be specific to your profile, locations and any visits previously completed. Why can I no longer see any visits? I just booked a lot and now I can't ...
Visit reimbursement
WHY DOES THE REIMBURSEMENT NOT COVER THE COST OF THE VISIT? All reimbursements are decided by the client. Sometimes this will cover the cost of the visit and in other cases is a contribution towards the overall cost. DO YOU REIMBURSE FOR ...
Cancelling and Rescheduling a visit.
CAN I CANCEL OR RESCHEDULE A VISIT? You can change your visit date or cancel your visit if your circumstances change. This should be done via the Mystery Dining app or on the Website. Simply, visit the 'My visits' tab, then 'My Scheduled visits', ...