Getting help
Guidance on Tax Returns
As a diner with HGEM, you are not employed by us. This means you are responsible for understanding and managing your own tax obligations, including how to declare any income, fees, or reimbursements. What You Need to Do If you are unsure about how to ...
How to use the Helpdesk and get support
If you need extra support, try searching our knowledge base. We have step-by-step guides on all topics! From how to book a visit to what to do if the venue is closed when you arrive! You can use our live chat feature to find answers directly or to ...
The HGEM Community
The HGEM Community is a place for diners to discuss their mystery visits and provide helpful, relevant content to one another. To help everyone enjoy our community, we ask that you keep the following guidelines in mind when posting: Treat all ...