Adding new locations and filtering visits

Adding new locations and filtering visits

Adding a new location to your profile 
By default, your 'Home' Location is based on your address, and you can see all the eligible visits available to you. Your status will still influence the visits you see. The list displays visits based on your physical location, so you'll see the visits closest to you first. 

You can add new locations to your profile via the 'Account' tab. You can have a maximum of 3 locations on your profile. 
Navigate to the 'Account' tab and 'My locations', click 'Add new location' and enter town, city or postcode and name your new location.

How to filter visits
1) Use 'Search' to swap between your favourite locations.  
2) Use 'Search' to search for visits in another area. 
3) Use the filters to exclude visits from clients or brands you don't want to see. 
4) Use 'sort' to show the visits most recently added or required soon.  

Info
Add a location to your profile 

Info
Filtering visits 



    • Related Articles

    • Booking visits with HGEM

      HOW DO I BOOK A VISIT? To book a visit, log in to your account and navigate to the 'Discover' page. Your home location is set as the default location, but the app works by showing you all the visits that are near your physical location. So if you're ...

    • What factors affect how visits are visible on your profile

      Our system has a few different 'rules' that affect how you'll see visits on your profile. These can be specific to your profile, locations and any visits previously completed. Why can I no longer see any visits? I just booked a lot and now I can't ...

    • Using the visit filters to Hide or show specific visits.

      You can customise your Discover page to show the type of visits you'd like to see and hide the ones you don't. Date: You select a range of dates in the future and see what visits we have. This is useful if you know you're travelling and would like to ...

    • Taking guests on visits

      WHO CAN I TAKE WITH ME? Details of party numbers will always be included in the brief for the visit or in the visit criteria but are usually for 2 adults. Please note that you should never take more than your agreed number of guests as this will ...

    • Mystery Dining App

      HOW CAN I GET THE APP? You can either download the app on Google Play or the App store. You could also search for 'Mystery Dining' on your app store. From there, you can install the app onto your phone. WHAT DO I NEED TO DO ABOUT THE HGEM GO APP? ...