Before your visit
Unsubscribing from email alerts
HOW DO I UNSUSCRIBE FROM EMAIL ALERTS? You can update your preference to receive emails from us via your profile at mysterydining.net. After logging in, select ‘My diner ID’ which can be found on the top right of the webpage or by clicking the menu ...
Updating your bank details
HOW DO I UPDATE MY BANK DETAILS? Before you complete your first visit, you must input your bank account details so your reimbursements are not delayed. You can do this via your online profile on the website by following these steps: After logging in, ...
Updating your profile
HOW DO I UPDATE MY PERSONAL DETAILS? You can update most of your personal details online by clicking on the 'My diner ID' button in the top right of the website. Once you have finished updating, click 'Save' to confirm the changes. HOW DO I UPDATE MY ...
Mystery Guest Terms and Conditions
The following information sets out what HGEM (We, Us) and you (as a mystery diner) can reasonably expect from your volunteering role as a mystery guest for Us. We appreciate you volunteering with us and we are committed to providing mystery guests ...
Knowing what you need to do
WHAT DO I HAVE TO READ? You need to confirm that you have read two things; the brief and the questionnaire. The brief is specific to the visit and includes details of what you need to do for your report to be accepted. By previewing the ...